Shipping policy
Last Updated: February 2026
1. Processing Time
Orders are processed and dispatched within 24–48 hours of order confirmation (excluding Sundays and public holidays).
2. Delivery Timeframe
| Location | Estimated Delivery |
|---|---|
| Metro Cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata) | 3–5 business days |
| Tier-2 / Tier-3 Cities | 5–7 business days |
| Remote / Rural Areas | 7–10 business days |
3. Shipping Charges
- Free Shipping on all orders (unless stated otherwise on the product page)
- No hidden charges
4. Tracking
Once your order is shipped, you will receive a tracking number via SMS/email. You can track your order through the courier partner's website or via the link provided.
5. Cash on Delivery (COD)
We offer COD across most serviceable pin codes in India. COD availability is subject to your delivery area and order value.
6. Undelivered / Returned Shipments
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept, the package may be returned to us. In such cases:
- Prepaid orders: A re-delivery can be arranged (re-shipping charges may apply) or a refund will be issued after deducting shipping costs
- COD orders: No refund is applicable for refused or undelivered shipments due to customer-side issues
Please ensure your delivery address and phone number are accurate at the time of placing your order.
7. Contact
For shipping-related queries: support@blakmarket.in